Refund and Returns Policy

Refund and Returns Policy

At Profigma.com, we strive to provide high-quality digital products, including UI templates, posters, and website designs. Since our products are digital and delivered instantly, we do not offer returns or physical exchanges.

Refunds

We only process refunds under the following circumstances:

  • The file is corrupted or not accessible.
  • The product does not match its description as shown on our website.
  • Duplicate payment for the same product.

To request a refund, please contact us within 7 days of purchase with proof of payment and details of the issue.

Non-Refundable Cases

  • Change of mind after purchase.
  • Incorrect product choice.
  • Failure to use the file due to lack of required software or technical knowledge.

How to Request a Refund

Please contact us at support@profigma.com with your order ID, transaction details, and a brief explanation of the issue. We will review your request and respond within 5–7 business days.

By purchasing from Profigma.com, you agree to this Refund and Returns Policy.